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Using toll roads FAQs
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Using toll roads Frequently Asked Questions

Which roads are toll roads in NSW and what are the tolls?

The toll roads in NSW are the M2, M4, M5, and M7, the Eastern Distributor, the Sydney Harbour Tunnel and Bridge, and Cross City Tunnel. The toll for the Harbour Crossings is $3 southbound only. All other tolls are set by the individual motorways so you’ll need to check with them.

What is Cashback?

Cashback allows NSW residents to claim back the value of tolls (excluding GST) paid while driving privately registered vehicles on the M4 and M5 motorways. For more information on Cashback click here.

I have a tag from a different state (eg Melbourne Citylink), am I able to claim Cashback?

No. Cashback is only available to NSW residents with an electronic tag from a NSW tag provider.

How much are the tolls?

The motorway operator sets the toll for each road. Tolls on full electronic toll roads are subject to quarterly Consumer Price Index (CPI) increases.
If you have a tag, the toll is all you will pay (providing your tag is used correctly). If you use a pass, you may also be charged an administration fee.

How can I get an electronic tag or pass?

There are a range of electronic tag and pass products available through different providers. Each operator may apply different charges, deposits and top-up amounts. To find out more about the different products available, contact your preferred operator from the following list:

Can I use a tag on any toll road?

Yes, which ever tag you have – RTA E-Toll, Express Tag, E way, Roam e-TAG or Beep – you can use every toll road in Australia. Your tag will beep as you drive past toll sensors and the toll will be charged to your account.

Can I use a pass on any toll road?

Currently, you can use a beep pass on the Cross City Tunnel and Eastern Distributor,  an Roam e-PASS on the Westlink M7, an RTA E-toll pass on the Sydney Harbour Tunnel and bridge and a Roam Express Visitor's e-PASS is available for use on M2, LCT and Falcon Street Gateway. For all other motorways, you need to pay your toll either with cash or a tag.

Do I have to stop at toll booths if I have an electronic tag?

No. You don’t need to come to a complete stop, but please drive carefully as the boom gate may be down and tolling staff may be crossing a lane. You should drive to the posted speed limit when approaching and travelling through E lanes to ensure your electronic tag can be scanned.

What should I do if I drive through an E lane or use a fully electronic toll road without an electronic tag?

There are different arrangements for each toll road. On fully electronic toll roads – the Cross City tunnel, Westlink M7, and the Lane Cove Tunnel (when open) – you will need to arrange a pass by contacting the toll road operator within 24 hours of using the Cross City Tunnel and 48 hours of using the M7. For all other toll roads, you will receive a toll notice in the mail which you will need to pay. There may be additional fees or charges.

Is there a fine for using an 'E' lane or a fully electronic toll road without having an electronic tag and, if so, how much is it?

There may be additional fees and charges for using a fully electronic toll road without a tag.  You will need to contact the relevant toll road operator.

I don’t have a tag or a pass, can I still use a fully electronic road?

Yes, you can use a fully electronic motorway at any time, but you will need to arrange a pass within 24 hours of your trip. Contact the relevant motorway by phone or visit their website:

Road signs on the motorway will show the phone number and website details.

I ride a motorcycle what do I do?

Motorcyclists can use a tag or a pass on fully electronic motorways. Currently, motorcycles are not charged administration fees for passes. For all other toll roads, you can use a tag or pay cash.

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Using tollroads frequently asked questions