The NSW Government introduced the M4/M5 Cashback Scheme on 1 January 1997. Cashback allows NSW residents to claim back the value of tolls (excluding GST) paid while using privately registered vehicles on the M4 and M5 motorways.
Eligibility
To be eligible for Cashback you must be a resident of NSW and claim only those trips made in a vehicle registered in NSW that has a private usage shown on its registration papers, for example, 'private general', 'charitable' or 'pensioner'. Trips made using business registered vehicles, including those supplied as part of a remuneration package, are not eligible for Cashback.
Joining the Cashback Scheme
To participate in Cashback you need to open an electronic tolling account and pay your M4 and M5 tolls using an electronic tag.
You can open an RTA E-Toll account, or alternatively, join one of the following account providers that also participate in Cashback:
Express Tag
Tollaust
Phone 9869 4444
www.expresstag.com.au
E-way Tag
Interlink
Phone 1300 555 833
www.tollpay.com.au
Roam e-TAG
Roam Tolling
Phone: 13 TOLL (13 86 55)
www.roam.com.au
If you join the Cashback Scheme, your vehicle may be photographed at the M4 and M5 toll plazas for audit purposes.
Claiming Cashback
Your account provider will send you transaction statements listing your tollway usage.
Cashback is claimed quarterly and at the end of the quarter applicable to your account, you will receive a Cashback claim form. To apply for a rebate, complete the claim form and post it and your statements to the RTA.
Payment of rebates
Payment is by cheque or bank account direct credit. If you want your rebate paid into a bank account, you must send the RTA a completed request form. The form is available from this web site.
What roads does Cashback cover?
Rebates are available for trips on the M4 and M5 only.
Can I include cash receipts with my claim?
No. You can only claim tolls paid electronically using a tollway account.
Further information
If you require additional information about this NSW Government initiative, please contact the RTA's M4/M5 Cashback Office on 1300 133 310.
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