Why should I get a tag?
Electronic tags make it easy for you to use Sydney’s motorways as all of the motorways accept tags for toll payment. With a tag you don’t need to stop to pay your toll and there’s no need to make sure you have change. Some motorways are fully electronic so you’ll need either a tag or a pass to use them.
Where do I get tag?
You can apply for an RTA E-Toll account:
Online: Set up your E-Toll account online at
myE-Toll.
By post: Download and complete the RTA E-Toll account application form from the box at the bottom of this page, then post it to the mailing address on the form.
In Person: Hand in your completed RTA E-Toll account application form at any RTA E-Toll Motor Registry. To collect your RTA E-Toll tag(s) on the spot, hand it in to any of the 42
RTA E-Toll motor registries.
By phone: Call 131 865 to speak with a customer service officer.
Tags are also available from the following motorway operators:
Where do I get a pass
A pass can only be used on the road it is purchased from. That is, you can’t use an M7 pass on the Cross City Tunnel. Contact the relevant motorway by phone or visit their website:
Westlink M7 – Roam e-PASS
Transurban
Phone: 13 TOLL (13 86 55)
www.roam.com.au RTA E-toll pass - Sydney Harbour Tunnel and bridge
RTA
Phone: 131 865
www.myRTA.com
How much does a pass cost?
The cost of the pass includes the toll and any applicable setup and administration fees. You need to contact the relevant motorway operator for more details.
What’s the difference between a tag and a pass?
A tag is an electronic device that you purchase from a tag supplier and attach to the inside of your vehicle’s windscreen. All tags work on all motorways in Australia. Different tag products are available from each of the motorway operators, all with different setup and running costs. When you travel through a toll collection point sensors detect the tag and the toll is charged to your toll account. There are no administration costs if you use an RTA E-Toll tag.
A pass is an arrangement between you and a single motorway to use that motorway for a period of time. You provide your details to the motorway operator and they will charge the toll and any applicable setup and administration fees to your credit card or bank account details. There may be additional charges for using a pass. You need to contact the relevant motorway operator for more details.
What happens if I use a motorway without a tag or a pass?
Your vehicle will be photographed and number plate details recorded. On fully electronic motorways, you can call to arrange a pass and a toll notice will be sent to the registered address of the vehicle. The toll notice will include instructions for payment.
Is there a fine for not paying the toll?
There is a fine for not paying the toll. You will receive a toll violation notice requesting toll payment, along with an administration fee. If this is not paid within 28 days, you will receive a reminder. If this is not paid within a further 28 days, you will receive a fine. If the fine is not paid by the due date it will be referred to the State Debt Recovery Service.
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