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Frequently asked questions (FAQs)
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Mobility Parking Scheme (MPS) FAQs

Mobility parking: being lazy is not a disability

I see people use mobility parking spaces who don’t have an MPS card. What can I do?

Unfortunately, you may sometimes see someone drive their car into a disabled space and dash into the shops.

These people may think that it’s OK because they’ll only be a minute, however they may not realize the effect something like this has on people with mobility disabilities.

Flyers are available from any RTA registry or your local council. You can use these flyers to remind people of the correct use of spaces designated for people with disabilities. Place the tear-off reminder in a prominent position on the vehicle, ensuring you do not damage the vehicle in any way, or obstruct the driver's view.

Can I mail in my application for my Individual or Temporary MPS card?
No, only applications for Organisation MPS cards can be lodged by mail. If you are applying for an Individual or Temporary MPS card you must visit an RTA motor registry in person unless you are granted a photo exemption or you are less than 16 years of age, and your representative is attending the motor registry on your behalf. Nearly all motor registries have wheelchair access. If necessary, you can make an appointment with your local motor registry for a convenient time to have your photograph taken.

How long is an MPS medical certificate valid for?
When applying for an Individual MPS card, the medical certificate is only valid for six months from the date the medical practitioner signed the form.

The medical certificate for a Temporary MPS card is only valid for three months from the date the medical practitioner signed the form.

I’ve lost my card, how do I get a replacement?
Cards can be replaced if they are lost, stolen, destroyed or defaced. You will need to complete an application form (organisations must also provide us with the number of the MPS card that is being replaced). The new card will have the same expiry date as the one it is replacing.

Please note that when collecting the replacement card, you will need to return the old one if it has been defaced, or complete a statutory declaration to confirm that the existing card is no longer in your possession.

Can I get multiple cards?
If you are eligible for an MPS card, and have a registered open style vehicle (such as a sports car, motorcycle or motor tricycle) in addition to a standard vehicle (such as a sedan), you can be issued with two separate MPS cards. You can permanently affix one card to the open style vehicle for security purposes, and you can carry the other card in the usual way.

What is the minimum age to be issued with an MPS card?
The minimum age for someone to be issued with an MPS card is three (3) years of age.

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