Roads and Maritime Services recognises the importance of community involvement in its activities and decision-making and is committed to upholding its responsibilities in an open, consultative and inclusive manner.

Roads and Maritime Services will engage with the community wherever its activities and decision-making are of potential interest to, or will impact upon, communities and other stakeholders.

The goals of Roads and Maritime Services community and stakeholder involvement

• Enhance its transparency and public accountability.
• Ensure that its decision-making is inclusive of diverse community ideas and opinions.
• Ensure that its strategic planning, project development, and service delivery meets the greater balance of community needs and expectations.
• Create a more efficient Roads and Maritime Services with direction based on collaborative decision-making and an enhancement of public trust.

Roads and Maritime Services seeks community involvement through a wide range of activities, such as:

• Community information evenings and workshops.
• Community focus or liaison groups.
• Media announcements.
• Letterbox drops.
• Site open days.
• Advisory groups.
• Newsletters, questionnaires and Roads and Maritime Services website.
• One on one discussions with residents.

To view or download Roads and Maritime Services' Community and Communication Resource Manual go to the Library page.

Need more information?

• Register for regular updates.  
• Find out more about a specific project.
• To discuss issues, concerns or an area of interest with a member of the project team.

Contact the Pacific Highway office on 1800 653 092 (toll free).