Community engagement ensures effective planning and decision making. It provides important information on Roads and Maritime Services (RMS) projects and identifies issues that need to be considered.
In undertaking community and stakeholder engagement activities, RMS goals are to:
- Enhance its transparency and public accountability.
- Ensure that its decision-making is inclusive of diverse community ideas and opinions.
- Ensure that its strategic planning, project development, and service delivery meets the balance of community needs and expectations.
- Create a more efficient RMS based on collaborative decision-making and enhanced public trust.
RMS has developed a Community Engagement Policy Statement (PDF, 344KB) that details the RMS commitment and approach to community engagement.
There are community discussions taking place on projects every day across NSW.
RMS engages the community through activities such as public meetings and workshops, online forums and community discussion groups, media announcements, letterbox drops and newsletters, site open days, advisory committees, surveys and questionnaires and this website.
RMS provides its staff with a Community Participation and Communications Resource Manual to guide them in developing effective community involvement in Roads and Maritime Services policies, programs and projects. This contains a policy describing Roads and Maritime Services commitment to community consultation.
This manual has been developed to provide RMS staff with a theoretical and practical guide to planning and managing community involvement activities for Roads and Maritime Services.