Contact us

This website contains the latest information relating to the planning, construction and operation of road projects in NSW.

For general project related enquiries please complete the customer feedback form at the bottom of this page.

We will endeavour to respond to your enquiry as quickly as possible. You will be notified if additional time is required to address your enquiry.

Or write to:

Roads and Maritime Services
Locked Bag 928
North Sydney NSW 2059

Please include a day-time contact phone number with your enquiry, as we may need to contact you to clarify details of your enquiry.

Alternatively, if your enquiry relates to a particular project, visit the project website and use the project contact details to further your enquiry with the project manager or the community relations team.

Looking for a project?

All projects are listed under their program or region.

Major projects info line - 1800 633 332

For further information about a major project or to contact a member of the project team phone the major projects information line 1800 633 332, follow the prompts and select from the options below:

Sydney Metropolitan projects

For project within the Sydney Metropolitan area - press 1, then

  • Press 1 - for the Spit Military Road project
  • Press 2 - for Bangor Bypass
  • Press 3 - for the Camden Valley Way upgrade
  • Press 4 - for the Mona Vale Road Terry Hills to Ingleside project
  • Press 5 - for the Richmond Road upgrade project
  • Press 7 - for the M5 East Tunnel Air Filtration Trial
  • Press 9 - for the M5 Corridor expansion project

If the project you are enquiring about is not listed press 0 to speak to a customer service representative.

Regional projects

For other areas of NSW including the Blue Mountains - press 2, then

  • Press 1 - for the Lawson - Great Western Highway project
  • Press 3 - for the Grafton Bridge additional crossing of the Clarence
  • Press 4 - for the Kelso dual carriageway project
  • Press 5 - for the Russell Avenue Adamstown Heights Pacific Highway land slip project
  • Press 7 - for information on Timber Truss Bridges

If the project you are enquiring about is not listed Press 0 to speak to a customer service representative.

Customer feedback

Roads and Maritime Services welcomes your feedback.

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Roads and Maritime Services ("RMS") is subject to the Privacy and Personal Information Protection Act 1998 (or PPIP Act) which requires that we comply with the Information Protection Principles set out in the PPIP Act. All information in correspondence is collected for the sole purpose of assisting in the assessment of this proposal. The information received, including names and addresses of respondents, may be published in subsequent documents unless a clear indication is given in the correspondence that all or part of that information is not to be published. Otherwise RMS will only disclose your personal information, without your consent, if authorised by the law. Your personal information will be held by RMS at 101 Miller Street, North Sydney NSW 2060. You have the right to access and correct the information if you believe that it is incorrect.