Release of information to authorised organisations

Unless authorised by law, Roads and Maritime Services (RMS) will not release a driver's or rider's licensing information to a third party organisation without the permission of that driver or rider.

RMS provides an online Driver Licence Check (DLC) service to authorised organisations, such as heavy vehicle operators and CTP insurers to assist them to fulfill their duty of care responsibilities concerning road safety as well as to encourage the promotion of good driving practices.

Interested organisations can click here for further information.

DLC is an online service providing:

  • Licence Validation Enquiry - to confirm if a driver licence is current and the class of licence.
  • Demerit Point Enquiry - to confirm if a licence holder has 'zero' or 'one or more' demerit points accumulated. The demerit points balance is not released.

Each enquiry requires the prior express consent of the licence holder who is the subject of the enquiry. The authorised organisation much retain evidence of that consent for audit purposes. An authorised organisation must agree to and comply with the stringent auditing requirements set out in an agreement endorsed by the Privacy Commissioner.

If you believe your driver licence information has been accessed or used inappropriately, you can lodge a written complaint to:

Manager, Compliance
Roads and Maritime Services
Locked Bag 928
North Sydney NSW 2059
 

Or

Privacy Commissioner
Locked Bag 511
Parramatta NSW 2124