Phone contacts

General enquiries

132 213

(8.30am – 5pm Monday to Friday, 8.30am – noon Saturday )

• Vehicle registration,
• Driver licensing,
• Registry business hours,
• Changing address,
• Driver testing bookings,
• Rider training (motorcycles) bookings,
• Child safety restraint fitting station locations

Traffic incidents and road conditions reporting

131 700

24 Hour Traffic Enquiry Line

• Sydney and regional traffic reports
• Traffic arrangements for special events
• Current emergency information

132 701

Corporate and Regional Offices

131 782

Number plates

131 758

E-Toll

(8.30am – 5pm Monday to Friday, 8.30am – noon Saturday)

131 865 

Other vehicle and licensing numbers

• Online registration renewals

1300 360 782

• Emissions testing

137 247

• Heavy vehicle inspections

1300 364 847

• Oversize and overmass permits

1300 656 371

• Vehicle technical enquiries including Authorised Inspection Stations

1300 137 302

• Accreditation Unit

• TTY (for hearing & speech impaired people only)

1800 331 412

Transport Management Centre

131 700

• Traffic incidents - crashes
• Road conditions - delays, breakdowns, flooding, debris
• Vehicles parked on clearways
• Traffic signal faults
• Damaged traffic signs, potholes, or other road conditions

Major Projects information line

1800 633 332

Environment Hotline

To advise of an environmental incident or make a complaint about the environmental impact of RTA's construction and maintenance activities. (24 hours). Complaints will be forwarded to the relevant RTA officer.

1300 308 349

Mobility Parking Scheme Hotline

To  report abuse of the NSW parking scheme for people with disability.
(24 hours)

1300 884 899

International callers (outside Australia):

+61 2 4920 4000

(8.30am – 5pm Monday to Friday, 8.30am – noon Saturday AEST)