Obtaining records

Personal licence and/or registration (motor vehicle) records

Records dealing with driver licences, other than public vehicle licences, are kept by Roads and Maritime Services (replacing Roads and Traffic Authority) and contain details such as traffic offences, class of licence, date of issue, renewal payment details and changes of address.

Registration records available relate to motor vehicles during the time they are owned by you. However, you are also allowed to verify the ownership of a vehicle if you are able to supply the name and address of the owner. The response to these enquires will be limited to a "yes" or "no" answer.

Copy of your driving record

A copy of your driving record is available from any NSW motor registry.

This provides up-to-date information including your demerit point count.

To obtain a copy of your driving record, you must:

• Have Proof of Identity documents or your Driver's Licence available.
• Complete a request for information form and pay a fee.

You can also check your demerit point count and apply for a copy of your driving record online at myRecords.

Licence confirmation letters

The status of your driver licence can be obtained by requesting a confirmation of licence status letter from any NSW motor registry.

This provides licence details such as your name, address, licence number, issue date, conditions, expiry date and any cancellation action.

To obtain a confirmation of licence status letter, you must:

• Have Proof of Identity documents or your Driver's Licence available.
• Complete a request for information form and pay a fee.

Mailing service

Forms may be forwarded by mail to:

Roads and Maritime Services

Certificates Unit
Locked Bag 14
Grafton NSW 2460
Australia

Payment may be made by using the credit card authority. A fax service is also available on 61 02 6640 2895 if payment is made using the credit card authority.

Solicitor's request

A fee is applicable to certified extracts.

Check with your local Motor Registry or the Contact Centre to see if the licence information or records you want are available from Roads and Maritime Services (replacing Roads and Traffic Authority).

For records relating to the authority to drive public vehicles in NSW (such as Taxi-cabs, Private Buses, Hire Cars, Wedding Cars and Funeral Cars etc), Taxi-cab locality and Driving Tests contact:

Transport for NSW,
Locked Bag 5310
Parramatta NSW 2124
Tel: 1800 049 971; (02) 9689 8888 (Toll free)

Other Roads and Maritime Services records

If any other readily available records are wanted, details of where and how to apply are listed in Roads and Maritime Services' Customer Information Directory. If you want records other than those in the Customer Information Directory, you should apply to Roads and Maritime Services.If you are refused access to the records, you can apply for their release under the Freedom of Information (FOI) Act or the Privacy and Personal Information Protection Act.

Applying for records using the Freedom of Information (FOI )Act

Policy documents

Copies of policy documents are available from Regional FOI Liaison Officers by arrangement during office hours, Monday to Friday. There is a charge for some policy documents.

What to do if you think your personal records are wrong!

If you obtain records relating to your personal affairs and you believe they are incomplete, incorrect, out of date or misleading you should:

• If it relates to Roads and Maritime Services or Roads and Traffic Authority records, contact your local Roads and Maritime Services Liaison Officer or Roads and Maritime Services FOI Co-ordinator.
• If it relates to details of offences on your driving record, send a written application, setting out the details, to:

The Traffic Branch,
NSW Police Service,
PO Box 4444,
Parramatta NSW 2124
Tel: (02) 9841 8000
1300 138 118 (Toll Free)