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Applying for RTA records using the Freedom of Information (FOI) Act
The Freedom of Information (FOI) Act 1989 confers a legally enforceable right of access to information held by government agencies, subject to certain exemptions. The Act provides the main mechanism through which the public can apply to access Government-held documents, where those documents are not already made publicly available. The Freedom of Information (FOI) Act 1989 also requires state government agencies to disclose contracts entered into with the private sector. Recent amendments to the Act require agencies to report details of contracts valued at $150,000 or more, provide additional information and publish results within 60 days. In addition, the amendment requires the publishing of contracts valued at more than $5 million as well as variations to contracts. This information is published on the Contracts Awarded page. In NSW, the Act gives the public the legal right to:
Obtain access to documents held as records by State Government Agencies, a Government Minister, local government and other public bodies. Request amendments to records of a personal nature that are inaccurate. Appeal against a decision not to grant access to information or to amend personal records.
A request for access to documents may be made by:
- Completing a Request for Access (FOI/Privacy application form). These forms are available online, or at any RTA office. You may also apply in writing supplying all the details required under the Act.
- Presenting the form or letter, the appropriate fee and, where necessary, identification to any RTA office or motor registry. If you wish to submit your application by mail, post it, together with the appropriate fee, where required, to the:
Manager, Records Access Unit RTA PO Box K198 HAYMARKET NSW 1238.
- There are six RTA regions in NSW and each one has an FOI/Privacy liaison officer to handle your applications or enquiries.
FOI fees and chargesBasic fees and charges under the Freedom of Information Act are listed below:
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Access to records - personal requests |
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$30.00* |
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$30.00 per hour after first 20 hours* |
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Access to records - other requests |
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$30.00* |
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$30.00* per hour |
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Amendment of records |
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Nil |
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Nil |
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Review of determination / conduct |
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FOI-$40.00* / Privacy - Nil |
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Nil |
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* 50% fee reduction available if: under 18 years of age; financial hardship or public interest. * No GST on FOI fees. Until further notice GST is payable on Privacy fees.
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Note: Documents or information applied for may be withheld if considered exempt under the FOI Act. In such cases there is no provision to refund fees.
Any decision to withhold or release the documents is appealable by either the applicant or third parties (i.e. other parties involved in the documents). |
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Regional FOI Liaison Office locationsBelow is a list of location and contact details for the RTA FOI Co-ordinator and RTA Regional FOI Liaison Offices. Enquiries should be directed to your RTA Regional FOI Liaison Officer. If you don't know which RTA region you live in, contact your local RTA motor registry or RTA Contact Centre .
Manager, Records Access Unit
Donna_Howard
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260 Elizabeth Street, Surry Hills 2010 |
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PO Box K198, Haymarket 1238 |
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DX 13 Sydney |
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Telephone: (02) 9218 6632 |
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Facsimile: (02) 9218 6085 |
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Monday - Friday: 8.30am - 4.30pm |
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Team Leader, FOI and Privacy Access:
Sean Darragh
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260 Elizabeth Street, Surry Hills 2010 |
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PO Box K198, Haymarket 1238 |
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DX 13 Sydney |
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Sean Darragh - Telephone: (02) 9218 6053 |
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John Harrison - Telephone: (02) 9218 6613 |
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Facsimile: (02) 9218 6085 |
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Monday - Friday: 8.30am - 4.30pm |
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Team Leader, Privacy and Contract Reporting
Daniel Andreallo
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260 Elizabeth Street, Surry Hills 2010 |
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PO Box K198, Haymarket 1238 |
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DX 13 Sydney |
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Telephone: (02) 9218 3667 |
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Fax: (02) 9218 6085 |
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Monday - Friday: 8.30am - 4.30pm |
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Sydney Client Services
Jagtar Rakkar
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Level 6, 27 Argyle Street Parramatta |
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PO Box 973 Parramatta CBD NSW 2124 |
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DX 28555 Parramatta |
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Telephone: (02) 8849 2325 |
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Fax: (02) 8849 2760 |
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Monday - Friday: 8.30am - 4.30pm |
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Hunter Region FOI Liaison Officer (Newcastle)
Hudson Bawden
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59 Darby Street, Newcastle 2300 |
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Locked Bag 30, Newcastle 2300 |
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DX 7813 Newcastle |
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Telephone: (02) 4924 0203 |
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Facsimile: (02) 4929 7107 |
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Monday - Friday: 8.30am - 4.30pm |
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Northern Region FOI Liaison Officer (Grafton)
Sonia Williamson
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31 Victoria St, Grafton 2460 |
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PO Box 576, Grafton 2460 |
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DX 7610 Grafton |
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Telephone: (02) 6640 1327 |
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Fax: (02) 6640 1006 |
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Monday - Friday: 8.30am - 4.30pm |
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Southern Region FOI Liaison Officer (Wollongong)
Leigh Madden
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88-90 Crown Street, Wollongong 2500 |
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PO Box 477, Wollongong East 2520 |
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DX 5178 Wollongong |
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Telephone: (02) 4221 2513 |
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Facsimile: (02) 4221 2551 |
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Monday - Friday: 8.30am - 4.30pm |
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South Western Region FOI Liaison Officer (Wagga Wagga)
Mardi Short
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1 Simmon Street, Wagga Wagga 2650 |
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PO Box 484, Wagga Wagga 2650 |
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DX 5407 Wagga Wagga |
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Telephone: (02) 6937 1605 |
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Facsimile: (02) 6938 1183 |
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Monday - Friday: 8.30am - 4.30pm |
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Western Region FOI Liaison Officer (Parkes)
April Guise
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51-55 Currajong Street, Parkes 2870 |
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PO Box 334, Parkes 2870 |
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DX 20256 Parkes |
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Telephone: (02) 6861 1650 |
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Facsimile: (02) 6861 1414 |
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Monday - Friday: 8.30am - 4.30pm |
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Frequently asked questionsQ1 - What is the difference between asking for documents under the Privacy Acts and the Freedom of Information (FOI) Act? Generally you can ask for you own documents under any of the Acts. However, under Privacy you can only appeal to the NSW Administrative Decisions Tribunal if you do not agree with the decision given to you.
If you want someone else’s documents, you need to apply under the FOI Act. In these cases, you have the added appeal mechanisms of an Internal Review or the NSW Ombudsman. Q2 - How much will it cost me to make an application?
FOI fees and charges (GST exempt)
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Access to records - personal requests |
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$30.00* |
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$30.00 per hour after first 20 hours* |
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Access to records - other requests |
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$30.00* |
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$30.00* per hour |
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Amendment of records |
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Nil |
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Nil |
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Review of determination / conduct |
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$40.00* |
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Nil |
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* A 50% reduction in fees may apply if the applicant is under 18 years of age, suffers financial hardship, is a non-profit organisation or applies for public interest reasons. Privacy fees (GST included)
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